Continental Breakfast and Exhibits

Introduction & Opening Remarks

Michael Youssi, MD, MHA
Founder
e-Healthcare Business Answers, LLC
Chicago, IL

Reinventing the Health System for Chronic Care in the 21st Century

Richard Bringewatt
President & CEO
National Chronic Care Consortium

The National Chronic Care Consortium (NCCC) is an organization of leading-edge health networks dedicated to transforming the delivery of services, who share a vision of integrated care for individuals with chronic health conditions. Its mission is twofold: to serve as an operational laboratory for NCCC members in developing innovative care programs for the chronically ill and to serve as a national resource center in transforming the current national care delivery systems to improve quality and reduce costs of standard operating procedures used by other mainstream purchasers, payers, and providers. Their Best Practices Labs have had ongoing demonstration projects that have brought new insights on the future shape of healthcare financing and delivery in America.

Can Purchasers Change Course: New Roles...New Responsibilities

Arnold Milstein, MD, MPH
Chief Physician, William M. Mercer, Inc.
& Medical Director Pacific Business Group on Health
San Francisco, CA
Presentation Material

Employers are at a cross-roads. They are unhappy with the double-digit increases in health costs but the old methods of cost control have run their course. Current economics are driving employers into new territory. Either they move toward purchasing based on quality and value, or they withdraw from the purchasing decision via consumer center plans, or both. A tight labor market continues to make employee satisfaction a priority. On the other hand, the softening of the economy poses a threat to the bottomline. How will employers address cost/quality and the heightened visibility of medical errors? What's the ROI for these initiatives? What role will disease management play in all this? Dr Milstein is a co-founder of the LeapFrog Group.

Morning Break and Exhibits

Case Study in Partnering On the Road to Becoming an "E-Health Plan:"

Jonathan T. Lord, MD
Sr. VP & Chief Clinical Strategies & Innovations Officer Humana, Inc
Louisville, KY

L. Peter Smith
President & CEO, CorSolutions, Inc.
Buffalo Grove, IL

What is taking years for most other health plans to develop has taken months for Humana. It has developed an award-winning Internet strategy that includes self-service centers for members, employers, and brokers. It has also developed an aggressive Internet strategy for managing chronic diseases. It should be viewed as a benchmark for advanced Internet development. It's relationship with E-Cor Solutions will be show-cased in this presentation as an effective partnering strategy.

Kaiser Permanente Online: E-Connectivity, E-Communities & E-Care

Robert Pearl, MD
Executive Director & CEO, The Permanente Medical Group
Oakland, CA

June Forkner-Dunn, RN
Project Manager, Kaiser Permanente, KP Online
Oakland, CA
Presentation Material

An integrated health care delivery system provides unique opportunities for its members to utilize the internet. This session will focus on how Kaiser Permanente, the nation's largest, integrated health system caring for over 8 million members, plans on implementing internet technology to take full advantage of the partnership and collaboration that exists between its multi-specialty medical group, hospital system and health plan. By building on its integrated structure, Kaiser Permanente is uniquely positioned to be the leader in implementing internet technology to redefine the practice of medicine as we know it today. Learn about their progress to date and their future plans.

Lunch (Provided)

In Search of Excellence in Chronic Disease Management: Key Factors Shaping the New Quality Standards

Richard Vance, MD
Chair
Disease Management Association of America
DMAA Accreditation Committee
Medical Director
CoreSolutions
Buffalo Grove, IL

Margaret O'Kane
President & CEO
National Committe Quality Assurance (NCQA)
Washington, D.C.

Afternoon Break and Exhibits

Will Physicians Ever Accept & Adopt the Internet in their Practices?

Mark Bard
Director , Health Practice, Cyber Dialogue
New York, NY

Will physicians continue to lag behind in their use of the Internet as part of their practice? How can their acceptance and adoption of e-health be encouraged by hospitals, health systems, health plans and employers? Cyberdialogue & Deloitte Research recently completed significant research on this vital topic.

Roundtable Discussion on the Future of E-Care: Financial & Non-Financial ROI? Clinical Outcomes & Quality? Challenges & Hurdles? How to Gain Physician Support? Credibility with Employers & Health Plans? Privacy, Confidentiality, Security, Ethics? Value Equation? Wall Street?

Vince Kuraitis (Moderator)
Principal, Better Health Technologies
Boise, ID

Steve Brown
President and CEO
Health Hero

Jonathan T. Lord, MD
Chief Medical Officer
Humana, Inc.

Robert Monoson, MD
Vice Chairman & Medical Director
DiabetesManager.com

L. Peter Smith
President & CEO
CorSolutions, Inc.
Harry R. Soza
President & CEO
Resolution Health Strategies

Quality-Driven Disease Management (QDDM): The Next Generation of Business & Clinical Models

Vince Kuraitis
Principal, Better Health Technologies
Boise, ID
Presentation Material

Adjournment